Terms & Conditions
These Terms & Conditions govern use of vdtoysupplies.com and purchases from VD TOY SUPPLIES SDN. BHD (202601037233 (1699328-D)). By accessing the website or placing an order, customers agree to these terms.
Business And Product Scope
Our store supplies non-copyrighted toys and games, including educational toys, pretend-play items, activity toys, sports toys, outdoor toys, and related children’s play products. Product images, descriptions, colours, sizes, and packaging details are provided for reference and may vary slightly due to supplier batches, screen display, and photography conditions.
Orders And Acceptance
An order is considered received when it is submitted through the website, but acceptance is subject to product availability, payment confirmation, fraud checks, and verification of order details. We may contact the customer for clarification or cancel and refund unavailable or invalid orders.
Prices And Payment
Prices are displayed on the website and may change without prior notice. The final amount payable is shown at checkout before payment. Payment must be completed through the available payment method before order processing begins.
Product Use And Safety
Customers are responsible for checking product suitability, age guidance, small-part warnings, supervision needs, and safe-use instructions before giving toys or games to children. Adult supervision may be required, especially for products with small parts, moving parts, sports use, water play, outdoor use, or assembly requirements.
Availability And Substitution
Stock availability may change due to supplier, warehouse, or inventory timing. We do not guarantee permanent availability of any item. If an item is unavailable after order placement, we may offer a replacement, wait option, partial fulfilment, or refund.
Returns, Refunds And Shipping
Returns, refunds, exchanges, and delivery matters are handled according to our Return, Refund and Exchange Policy and Shipping Policy. Customers should review those policies before placing an order.
Website Use
Customers must not misuse the website, attempt unauthorised access, interfere with website security, submit false information, or use the website for unlawful activities. We may restrict access, cancel orders, or take appropriate action where abuse or fraud is suspected.
Limitation Of Liability
To the fullest extent permitted by law, we are not liable for indirect loss, misuse of products, unsafe handling, failure to follow product guidance, courier delays outside our control, or losses caused by incorrect information provided by the customer.
Contact
For questions about these terms, contact vdtoysupplies@outlook.com. Our business address is 15-02, JALAN KOTA 2/5, KAWASAN PERINDUSTRIAN KOTA PUTERI, 81750 MASAI, JOHOR.