Privacy Policy
This Privacy Policy explains how VD TOY SUPPLIES SDN. BHD (202601037233 (1699328-D)) collects, uses, stores, and protects personal information when customers visit or place orders through vdtoysupplies.com. Our business sells non-copyrighted toys, games, educational toys, pretend-play items, and outdoor or sports toys.
Information We Collect
We may collect customer name, billing and shipping address, email address, phone number if provided at checkout, order details, payment confirmation status, account details, and website usage information needed to process purchases and support enquiries.
How We Use Information
Customer information is used to confirm orders, arrange delivery, provide invoices or receipts, respond to product and after-sales enquiries, prevent fraud or abuse, manage customer accounts, and comply with applicable accounting, tax, and legal obligations.
Payment And Order Handling
Payment details are processed through the available payment method on the website or by the relevant payment provider. We do not ask customers to send sensitive payment card information through ordinary email or public messaging channels.
Cookies And Website Data
Our website may use cookies and similar technologies to keep cart sessions working, remember account login status, improve website performance, and understand basic visitor activity. Customers can adjust browser cookie settings, but some store functions may not work correctly without necessary cookies.
Sharing Of Information
We may share only the necessary information with service providers involved in order fulfilment, payment processing, delivery, website hosting, security, accounting, or legal compliance. We do not sell customer personal information.
Data Retention And Security
Order and account information is kept for as long as needed for business records, warranty or support handling, legal compliance, and dispute resolution. We take reasonable measures to protect customer information against unauthorised access, misuse, loss, or disclosure.
Customer Rights
Customers may contact us to request access, correction, or deletion of personal information where permitted by law. Some records may need to be retained for legitimate business, legal, tax, or security reasons.
Contact
For privacy enquiries, contact vdtoysupplies@outlook.com. Our business address is 15-02, JALAN KOTA 2/5, KAWASAN PERINDUSTRIAN KOTA PUTERI, 81750 MASAI, JOHOR.